The purpose built clinic management software
Multiclinic by attend2IT

About MultiClinic
CLINIC MANAGEMENT SOFTWARE SOLUTION
A clinic management package designed from the ground up by the people that now use it every day. It can be used for booking a handful of rooms or even multiple clinics complete with patient notes and full accounting.
MultiClinic allows you to concentrate on your patients:-Reduce the time spent on paper work Monitor your clinics in detail with ease Book Patients on the move
Send appointments to Outlook diary’s
Send SMS & E-Mail reminders to reduce DNA
Letter writing Automatic daily backups
Runs on iPad and tablets
Reduce the time spent on paper work
Book Patients on the move
Automatic daily backups
Multiclinic is run on our servers at secure datacentres. Sometimes referred to as Cloud computing this means we do all the hard work such as backing up, upgrading and data redundancy. Multiclinic requires no installation and your machine doesn’t need to have a high spec. If you can access the internet you can access MultiClinic.
MultiClinic is cross platform so you can use it on any computer with an internet connection without installing any software, you can even book patients on your mobile! (subject to handset compatibility). It is user friendly running in a familiar web browser allowing for minimal of training for most users.Now with iPad and Touch Support
How are we Different?
READ MORE ABOUT OUR SOLUTION
Flexible
No two clinics are the same.
Multiclinic allows you to add reports, questionnaires and diary options to make the booking, tracking and finances of your patients as easy as possible, allowing you and your staff to get on with looking after the patients.
It is flexible enough to allow a multitude of disciplines to use it. From acupuncturists to chiropractors, hair dressers to video conference suites. It allows simple web booking to complete financial management. Our various clients add modules as required to allow the system to be as simple or as in depth as required.
Modular
- Utilise as much or as little as you like
- Allows for smooth transition from existing system
- All modules included in the price
Cross-Platform
Multiclinic can provide you with full web site integration. We find most of our customers hand most aspects of their IT to us. This allows us to add online booking, online questionnaires (to allow the patients to fill details in in their own time).
We often setup and administer the clinic network, whether it is just a network printer or a full scale VPN we have the expertise to provide you with the IT solution you need whilst keeping it simple. For more information on our other services please see our sister site www.attend2it.co.uk
Websites and Integration
Finance
- Complete financial management
- Multiple clinics, staff and rooms
- View sales by staff, treatment, room, clinic and/or date.
- Commissions and fees administered easily
- Purchase orders module allows for a complete P&L
- Comprehensive information to aid in your accounts.
Support
We provide:-
- Continual and nightly backups
- Backup servers to host your data in emergencies
- Report writing
- 24hr 365 day emergency support
- Standard 24hr E-mail support
Emails and Office
We also offer SSO (single sign on) through Microsoft 365 for our enterprise customers.
We can also host your e-mail for you, with links into Multiclinic to aid in patient and clinic management.
Standard Hosted Package
All the features are included in the package. We like to keep it simple!
You just pay for SMS and phone calls on top (if you want to use those services).
Phone Services
VoIP integrates with Multiclinics patient database so you can see who is calling you. You can also easily call patients back with a simple click of their phone number.
Frequently Asked
Questions
You don’t have to. You just pay set up and then a rolling monthly fee. We want our software to do the talking!
We like to think we work in a slightly different way to other software companies. Because the programmer is hosted and because of the technology used adding reports and functionality is easy. We can add it just for you at £35 an hour of programming. However if we feel that the report would be used by everybody then we will copy it to everybody’s account (assuming you accept) and waiver the cost.
The simple answer is very.
The long is.. that we use 256 bit encryption to make sure that the data cannot be intercepted whilst in transmit. Our servers are configured with security best practice in mind and everything on them is also encrypted. Data is replicated across multiple geographical regions automatically and we backup all the data every night to two further secure locations.
We can further encrypt the traffic by using VPN’s if you prefer (a cost may be incurred for this service). There is currently no technical way to intercept the data we hold and transmit. We are always on the lookout for vulnerabilities in the systems we use and update them accordingly.
We also offer SSO through Microsoft 365 for our enterprise customers.
We take the security and access to your data as our number one priority.
Like a lot of the Web we host on AWS (Amazon Web Services). This is automatically backed up across different regions and comes with a very high SLA.
The chances of us experiencing an outage is minimal and should our primary datacentre fail we have cold backups located in other data centres that can be up and running within three hours.
Should the secondary datacentre fail we have agreements with a 3rd party data centre to be up and running within 12hrs with our backup servers.
Should all of our servers have failed we are in a position to rent servers from a number of 3rd parties and should be up and running within 24hrs with the latest data available.
We are open about how we operate and acknowledge that our weak link as with any cloud computing service is actually the users internet connection. Should this fail we operate a goodwill service to fax, phone (or e-mail) any appointments for the problem period where we can.
Another unique point of Multiclinic is the system required to run it. It can be anything as all the hard work is done server side by us. We recommend a business broadband connection but the machine can be Windows, Mac, Linux or phone based. As long as it can access the internet with a modern browser then you can access multiclinic. We recommend Chrome or Chromium Edge as the browser to use, however 99% of functions work in all browsers, so you don’t even need to install any software to run it!
Firstly get in contact, we are always happy to talk about our product and its features. There is a very good chance the program already does what you want it to do already. However if it doesn’t we’ll make it.
It really is as simple as that, if your idea or requirement is of global importance (ie we think other users will benefit) then we will upgrade it. Otherwise we will come up with a quote for you version to do it. We charge £35 per hour and most updates we have done take 2-3 hours including testing.
Additional Info
At Multiclinic we take our and your legal requirements very seriously. We take every step to ensure that the legal requirements for each individual treatment type and profession are catered for including (but not limited to):-
- Registstration with the Information Commissioner’s Office for the purpose of processing personnel data under the data protection act.
- Holding information for at least 8 years (or until minors are over 25). In the event of the death of the practitioner Data is held for this length of time and Multiclinic will ensure the release of records to patients on production of the written authority of the patient to whom they relate.
- Keeping information private & confidential.
- Data is secure and encrypted. Data integrity is 100% as secure backups are performed automatically throughout the day.
- Patient information is kept on a practitioner specific basis to keep it for the patients practitioner eyes only ensuring confidentiality is not compromised
- The ability to print notes to allow patient s to have a copy of all the records held.