The purpose built clinic management software

 Multiclinic by attend2IT 

Appointments

Clear and precise booking system for limitless practitioners across multiple clinics.

Notes

Simple design and layout, with additional draw on image feature for x-rays and pictures.

Account

Full accounts software with detailed reports, commission calculators and individual client price plans.

About MultiClinic

CLINIC MANAGEMENT SOFTWARE SOLUTION

A clinic management package designed from the ground up by the people that now use it every day. It can be used for booking a handful of rooms or even multiple clinics complete with patient notes and full accounting.

MultiClinic allows you to concentrate on your patients:-Reduce the time spent on paper work Monitor your clinics in detail with ease Book Patients on the move

Send appointments to Outlook diary’s
Send SMS & E-Mail reminders to reduce DNA
Letter writing Automatic daily backups
Runs on iPad and tablets
Reduce the time spent on paper work
Book Patients on the move
Automatic daily backups

Multiclinic is run on our servers at secure datacentres. Sometimes referred to as Cloud computing this means we do all the hard work such as backing up, upgrading and data redundancy. Multiclinic requires no installation and your machine doesn’t need to have a high spec. If you can access the internet you can access MultiClinic.

MultiClinic is cross platform so you can use it on any computer with an internet connection without installing any software, you can even book patients on your mobile! (subject to handset compatibility). It is user friendly running in a familiar web browser allowing for minimal of training for most users.Now with iPad and Touch Support

How are we Different?

READ MORE ABOUT OUR SOLUTION

Flexible

No two clinics are the same.

Multiclinic allows you to add reports, questionnaires and diary options to make the booking, tracking and finances of your patients as easy as possible, allowing you and your staff to get on with looking after the patients.

It is flexible enough to allow a multitude of disciplines to use it. From acupuncturists to chiropractors, hair dressers to video conference suites. It allows simple web booking to complete financial management. Our various clients add modules as required to allow the system to be as simple or as in depth as required.

Modular

  • Utilise as much or as little as you like
  • Allows for smooth transition from existing system
  • All modules included in the price

Cross-Platform

Multiclinic can provide you with full web site integration. We find most of our customers hand most aspects of their IT to us. This allows us to add online booking, online questionnaires (to allow the patients to fill details in in their own time).

We often setup and administer the clinic network, whether it is just a network printer or a full scale VPN we have the expertise to provide you with the IT solution you need whilst keeping it simple. For more information on our other services please see our sister site www.attend2it.co.uk

Websites and Integration

Multiclinic is a cross-platform multi-user clinic management programme. It has no limits to the number of patients, clinics or users. The system can be accessed locally within the clinic from anywhere on the network by any authorised user, this can be done wirelessly if required. The ability to securely access the system off site is also available from any computer and most new mobiles.

Finance

  • Complete financial management
  • Multiple clinics, staff and rooms
  • View sales by staff, treatment, room, clinic and/or date.
  • Commissions and fees administered easily
  • Purchase orders module allows for a complete P&L
  • Comprehensive information to aid in your accounts.

Support

We provide:-

  • Continual and nightly backups
  • Backup servers to host your data in emergencies
  • Report writing
  • 24hr 365 day emergency support
  • Standard 24hr E-mail support

Emails and Office

Multiclinic allows you to send out calendar appointments to each staff member as appointments are made. Practitioners have the option to sync calendar information to their own devices.

We also offer SSO (single sign on) through Microsoft 365 for our enterprise customers.

We can also host your e-mail for you, with links into Multiclinic to aid in patient and clinic management.

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Standard Hosted Package

We do all the hard work for you.  All you need is a computer and an internet connection.  All the installation is done on our server so you can get set up as quickly as possible.

All the features are included in the package.  We like to keep it simple!

You just pay for SMS and phone calls on top (if you want to use those services).

 

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Phone Services

We peer directly to a tier 1 VoIP provider, so you get the reliability and cost savings.

VoIP integrates with Multiclinics patient database so you can see who is calling you.  You can also easily call patients back with a simple click of their phone number.

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Louise Hampton

Attend2Health
"Having not found a program that would do everything we needed it to without being too generic we settled on Multiclinic. With the new upgrade we get a system designed for our sector giving a good balance between features and complexity."

Carole

Clinic Owner
"Having a system that is online means i can book appointments on the go. The licencing also means we can have lots of people using it at the same time for not too much money which is nice"

Contact Us

Demos

We’d love to show you how easy our software is to operate and how we can make your clinics computerised with ease, the demo is free with no obligation and requires no installation. So please fill in an application to get started and see how you could start saving time and money today.

Installation

We are happy to advise over the phone for free on what machines, phones and systems you might need (or how to adjust your existing setup).

If any installation work is required then we can carry this out for you or in the case of a new clinic design the systems and pass the plans onto your nominated contractors.

Learn More

We sure you have lots of questions and we are happy to offer advice for free on all aspects of switching to a computer system. If you would like somebody to come and visit you or if you just want some advice over the phone then please get in contact.

Frequently Asked

Questions

You don’t have to. You just pay set up and then a rolling monthly fee. We want our software to do the talking!

We like to think we work in a slightly different way to other software companies. Because the programmer is hosted and because of the technology used adding reports and functionality is easy. We can add it just for you at £35 an hour of programming. However if we feel that the report would be used by everybody then we will copy it to everybody’s account (assuming you accept) and waiver the cost.

The simple answer is very.

The long is.. that we use 256 bit encryption to make sure that the data cannot be intercepted whilst in transmit. Our servers are configured with security best practice in mind and everything on them is also encrypted. Data is replicated across multiple geographical regions automatically and we backup all the data every night to two further secure locations.

We can further encrypt the traffic by using VPN’s if you prefer (a cost may be incurred for this service). There is currently no technical way to intercept the data we hold and transmit. We are always on the lookout for vulnerabilities in the systems we use and update them accordingly.

We also offer SSO through Microsoft 365 for our enterprise customers.

We take the security and access to your data as our number one priority.

Like a lot of the Web we host on AWS (Amazon Web Services). This is automatically backed up across different regions and comes with a very high SLA.

The chances of us experiencing an outage is minimal and should our primary datacentre fail we have cold backups located in other data centres that can be up and running within three hours.

Should the secondary datacentre fail we have agreements with a 3rd party data centre to be up and running within 12hrs with our backup servers.

Should all of our servers have failed we are in a position to rent servers from a number of 3rd parties and should be up and running within 24hrs with the latest data available.

We are open about how we operate and acknowledge that our weak link as with any cloud computing service is actually the users internet connection. Should this fail we operate a goodwill service to fax, phone (or e-mail) any appointments for the problem period where we can.

Another unique point of Multiclinic is the system required to run it. It can be anything as all the hard work is done server side by us. We recommend a business broadband connection but the machine can be Windows, Mac, Linux or phone based. As long as it can access the internet with a modern browser then you can access multiclinic. We recommend Chrome or Chromium Edge as the browser to use, however 99% of functions work in all browsers, so you don’t even need to install any software to run it!

Firstly get in contact, we are always happy to talk about our product and its features. There is a very good chance the program already does what you want it to do already. However if it doesn’t we’ll make it.

It really is as simple as that, if your idea or requirement is of global importance (ie we think other users will benefit) then we will upgrade it. Otherwise we will come up with a quote for you version to do it. We charge £35 per hour and most updates we have done take 2-3 hours including testing.

Additional Info

At Multiclinic we take our and your legal requirements very seriously. We take every step to ensure that the legal requirements for each individual treatment type and profession are catered for including (but not limited to):-

  1. Registstration with the Information Commissioner’s Office for the purpose of processing personnel data under the data protection act.
  2. Holding information for at least 8 years (or until minors are over 25). In the event of the death of the practitioner Data is held for this length of time and Multiclinic will ensure the release of records to patients on production of the written authority of the patient to whom they relate.
  3. Keeping information private & confidential.
  4. Data is secure and encrypted. Data integrity is 100% as secure backups are performed automatically throughout the day.
  5. Patient information is kept on a practitioner specific basis to keep it for the patients practitioner eyes only ensuring confidentiality is not compromised
  6. The ability to print notes to allow patient s to have a copy of all the records held.
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